Referrals.
Stage 1
Initial Referral
Initial Referral and Placement Prospect Assessment Conducted by the Responsible Individual and Registered Manager
• Upon receiving the referral documentation—along with any additional information provided by supporting agencies—the matching process is initiated. A comprehensive Impact Risk Assessment is completed to determine whether the child or young person's needs align with the service’s capacity, and to assess any potential impact on the existing residents.
• Discussions are held with both the current young people living in the home and the staff team to review the potential admission. The outcome of these discussions will determine whether the referral proceeds to Stage 2.
Stage 2
Informal Visits
Introduction and Fact-Finding by the Registered Manager and Team Member
• If deemed appropriate, the Registered Manager, accompanied by a team member, will arrange a visit to meet the young person in their current home. This initial introduction offers an opportunity to explain our service and outline what our provision entails.
• We will actively support and encourage the young person—along with their parent, carer, or Social Worker—to attend an informal visit to our home. This visit allows them to explore the environment, meet members of the staff team, and interact with some of the current residents.
• If the visit results in a shared positive outlook—where both the young person and our staff feel the placement would be in the best interest of the child—the referral will proceed to Stage 3.
Stage 3
Formal Visits
Key Worker Assignment and Pre-Admission Planning Meeting
• Where appropriate, additional visits to the home will be offered to further support the young person’s transition.
• To ensure the child or young person is actively involved in shaping their care, a Key Worker will be assigned through consultation with the young person and their Social Worker.
• A pre-admission care and placement planning meeting will be arranged to finalise preparations for the placement.
At NW Care Group, we believe that every child deserves the opportunity to experience joy, connection, and personal growth. That’s why we place great importance on encouraging and supporting young people to take part in a wide range of hobbies, interests, and creative activities. These experiences not only help to build confidence and new skills, but also form the foundation for strong, trusting relationships between young people and the adults who care for them.
Shared activities — whether it’s sport, music, cooking, crafts, or simply spending time outdoors — allow children and staff to connect in natural, meaningful ways. Through play, exploration, and shared interests, young people feel seen, respected, and supported as individuals. This creates a positive atmosphere of mutual trust, where children can express themselves safely and feel a genuine sense of belonging.
We understand that relationships are at the heart of healing and growth. By spending quality time together in enjoyable, everyday experiences, our staff help children to build emotional resilience, develop healthy attachments, and create positive memories that will stay with them for life. Our homes are not just places to live — they are places to thrive.
- Individualised Care
At NW Care Group, we offer more than just a safe place to live — we provide a nurturing, stable, and emotionally warm environment where each child is valued and supported. Our homes are grounded in strong, compassionate relationships and thoughtful daily routines that help children feel truly at home.
We recognise that many young people in our care have faced adversity. Our response is one of patience, empathy, and structured care tailored to individual needs. Children are encouraged to express themselves, make choices, and grow with the guidance of adults who understand and respond to their emotional world.
- Building confidence through participation
Nurturing care is central to our approach — reflected in how we listen, support, and build consistent, meaningful connections. Our staff work hard to earn trust and promote healing, confidence, and resilience.
In our homes, children experience what it means to feel genuinely cared for. Through everyday moments of kindness, encouragement, and consistency, we help young people feel safe enough to thrive, now and in the future
NW Care Group has six children’s homes located across the Trafford area, providing safe, supportive, and nurturing environments for young people. Each home is carefully situated within local communities, ensuring that children have access to schools, recreational facilities, and other essential services, while also benefiting from a stable and caring setting.
Contact us on support@nwcaregroup.co.uk or fill in the contact form below.